AROGYAGPT

Swasth Bharat ka Digital Saathi

Compliance Document
Data Deletion Request Policy

Arogyacore Healthtech Private Limited

Effective Date

21/06/2026

Last Updated

21/06/2026

DPDP Act Ready

1. Introduction

Arogyacore Healthtech Private Limited ("Arogyagpt", "we", "our", or "us") respects the privacy rights of users and is committed to providing mechanisms for users to request deletion of their personal data in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023.

2. User Rights

Users have the right to:

  • Request deletion of their account.
  • Request deletion of personal information and health-related data.
  • Withdraw previously provided consent.
  • Request cessation of further data processing, subject to legal obligations.

3. Information Eligible for Deletion

Users may request deletion of:

  • Account information
  • Name and contact details
  • Uploaded medical reports and prescriptions
  • Symptom history and health records
  • User-generated content stored on the Platform

4. How to Request Data Deletion

Users may submit a request through:

Requests should include:

  • Registered email address
  • User identification details
  • Nature of the request

5. Verification Process

To protect user privacy, Arogyagpt may verify the identity of the requester before processing any deletion request.

6. Processing Timeline

Deletion requests are generally processed within 15 to 30 business days, unless retention is required by applicable law or for dispute resolution purposes.

7. Exceptions

Certain information may be retained where required:

  • To comply with legal obligations
  • To resolve disputes
  • To prevent fraud or abuse
  • To protect rights and security of users and the Platform

8. Effect of Deletion

Upon completion:

  • User accounts may be permanently disabled.
  • Stored reports and records may become unrecoverable.
  • Access to Platform services may terminate.

9. Contact Information

For data deletion requests:

Arogyacore Healthtech Private Limited

10. Changes to This Policy

Arogyagpt reserves the right to update this policy periodically. Continued use of the Platform constitutes acceptance of the revised policy.

Final Acknowledgment

By using Arogyagpt, you acknowledge that you have read, understood, and agreed to this Data Deletion Request Policy.

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